What questions we usually get about cleaning services
Will your cleaning meet real estate inspection standards?
Yes. Our team follows a 72-point checklist to ensure every surface, fixture, and floor meets or exceeds common real estate cleaning expectations. While we don’t offer a bond-back guarantee, we make sure the property is inspection-ready.
Do you clean ovens, windows, or carpet as part of the package?
These are optional extras. We can include oven cleaning, window washing, and carpet steam cleaning for an additional fee. Your quote will clearly outline what’s included.
DO i need to be home during the clean?
No, you don’t. We can access the property via lockbox, key handover, or as agreed, giving you flexibility and convenience.
What if I'm not satisfied with the clean?
We’ll address any concerns promptly. Contact us within 24 hours, and we’ll send a team back to fix the issue at no extra cost.
Do you clean gyms, clinics, or workshops?
Yes. We specialise in commercial spaces with high hygiene standards, including gyms, medical clinics, and workshops. Our team is trained in cleaning protocols specific to each environment.
Can you clean outside business hours?
Absolutely. We offer flexible scheduling, including after-hours or weekend services, so your business operations remain uninterrupted.
What cleaning products do you use in commercial spaces?
We use eco-friendly, hospital-grade disinfectants suitable for sensitive environments like clinics and gyms. All products are safe for staff and clients.
Are your staff trained and insured?
Yes. All our cleaners are police-checked, trained, and fully insured, with public liability coverage up to $5M.